Sunday, 15 March 2015

Technology Use Scenario

Scenario 11:

Photo copied from: 
http://www.greatlakescomputer.com/blog
Mrs. Smith considers herself to be a pretty savvy computer user. She has been working with computers for five years and uses them regularly in class. Mrs. Smith gets an email from someone she does not know but opens the email anyway. When she opens it, the message has some advertisement for a free gift, so she deletes the email. Several days later she is working on her computer and notices that her Internet browser is working very slowly. She decides to check the computer with an antivirus program and discovers that she has a virus on her computer. She determines that the virus came from the email she received several days previously. 

Mrs. Smith seems to be competent with digital literacy by knowing that she most likely received the virus by opening an unknown email. Mrs. Smith demonstrated digital literacy by noticing that her internet browser was slow and the most likely cause was a virus. She also demonstrated digital literacy by using an antivirus program to remove it and determining that the email was the root of the problem. However, there were still some actions that should be done differently. I came across an article that says the 2 best defences against e-mail viruses are: never opening an e-mail with attachment unless you know the sender and ensure that you are using an antivirus or firewall to scan the e-mail before opening it. As you can see, Mrs. Smith did not follow these rules. Mrs. Smith should not have opened the e-mail from someone that she did not know. If she had decided to open it, she should have scanned the e-mail using a firewall or antivirus first, which she did not do as well. Overall, Mrs. Smith should never open unknown e-mails with links or attachments as they most likely contain e-mail viruses.

Photo copied from:
http://cynergistek.com/understanding-reducing-security-threats-webinar/6201702-shield-antivirus-abstract-done-in-3d/
Also this article talks about the different kinds of viruses that exist and how they can enter your computer. This website talks about the Worm Virus that is very commonly spread through emails. However the website does mention that in order for the virus to get into your computer you need to click a link or open an attachment. In general opening up these kinds of emails should not be a concern if you do not open links or attachments. Mrs. Smith took very appropriate actions when she noticed that her Internet browser was working slowly. Her use of the antivirus was correct as it lead her to determine the source of the virus. This website describes very well what an antivirus is and how it can help users detect viruses. 
Photo copied from:
https://connections.cu.edu/did-you-know/protect-your-computer/

Mrs. Smith could have opened the unknown email but avoided opening any links or attachments from the unknown sender. Also she could have altogether not opened the email but instead try to find out who the sender is. There is also software like this one that can detect email viruses.

Many people have done the same as Mrs. Smith. Have you? What was the outcome?

5 comments:

  1. Hi Fajar,

    I actually have done this in the past as well. I believe it was around grade 8 that I opened a bad email from one of my friends. Not long after my own email began spending spam out to all of my contacts. It was pretty embarrassing to have to tell all of your contacts not to open the emails you had sent them! The only solution I had at the time was to save and delete all of my contacts' email addresses. Things definitely could have been much worse, but I have definitely learnt my lesson going forward!

    Thanks for sharing,

    Blake Gough

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  2. Hi Fajar,

    Opening emails from unknown senders and opening up attachments may invite unwanted malicious software onto your computer. I have definitely experienced unknown emails with attachments, and luckily I knew not to open them as it could have potentially caused harm to my computer. This is something that all computer users need to be aware of as it ultimately promotes "the right to safety".

    Thanks!

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  4. Fajar GREAT analysis....

    I like how you broke down what Mrs. Smith did before simply assuming she lacked digital literacy skills!

    For starters as you said, Mrs. Smith DOES define herself as a "tech savvy" individual and this is evidently seen as although she DID open the unknown email, she DID NOT proceed by opening up the "free gift". Furthermore, when she noticed the slow internet she knew something was up, she used her instinct combined with her already existing digital literacy to check her antivirus software. The fact that she even HAD an antivirus software downloaded on her computer says a lot about Mrs. Smith knowledge on being safe online and avoiding viruses!

    GREAT analysis Fajar!

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  5. Hey Fajar, excellent work as usual.
    I like how you broke everything down and made it easier to understand. I'm not the most tech savy person, and have made the mistake of clicking on things that I probably shouldn't of, not necessarily those obvious emails, but pop-ups for example. Actually my computer is currently running a little bit slower than usual, maybe I should go run an anti-virus right now.
    Excellent work Fajar.

    Kevin

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